Notifications

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Learn about Notifications

The notifications feature enables users to configure alerts that are triggered based on your selected criteria. These reports are sent on a daily cadence and users canadjust the send time & recipient(s) for each respective report.

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Key Highlights

1. Provides real-time updates and alerts on critical shipment events
2. Enhances customer satisfaction and responsiveness with automated updates
3. Improves communication and decision-making on a per container basis

Demurrage and Detention Reports:

• Detailed Excel report that outlines all your containers that are at-risk for incurring demurrage or detention charges.
• Establish lead time to receive reports in relation to the Last Free Day of your containers.

Container Milestone Changes Reports:

• Detailed Excel report based on fields/milestones selected as triggers to be monitored for any changes every 24 hours.
• If any field(s) that you have selected change, a report will be generated for the following day containing the Container #, Trigger’s Previous Value, and Trigger’s New Value.

Building Reports:

• All reports are customizable to select additional data points you would like to see associated with containers in addition to pre-populated fields.

Receiving Reports:

• Select Time you would like to receive all generated reports.
• Reports are run on an hourly basis. If you sign up for a report within the hour it will not be sent until the following day.

Assign Recipients:‍

• Upon selecting "AddRecipient" you are able to determine which employees receive a certain type of report.
• Note that these recipients are only able to receive reports based on the reports that you, the user, are subscribed to.

Edit/Unsubscribe:‍

• After generating reports, users can edit all notification reports and associated parameters by clicking“Edit Notifications”.
• Users can also completely reset Notifications by clicking “Unsubscribe”.