Guides

Not Tracking

If you have any containers that are not tracking properly, this is where you will find them.

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Learn about Not Tracking:

  • Any containers that are either Not Tracking or were previously tracking but then dropped from the MBL will appear in this table
  • You have the ability to edit either the MBL or Container # to re-submit it for tracking
  • Shipments will automatically be removed from this page once they are tracking properly

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Important:

Please reach out to your primary account manager if you have any questions around how to handle shipments that are not tracking properly.

Updated 4 months ago